Al Fajer Green Solutions ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy describes how we collect, use, and share information gathered through our online platform.
**Information We Collect**
We collect information from you when you interact with our site, including when you:
**Browse our site:** We may collect information about your device, browser, and IP address. We also collect data about the pages you visit, the links you click, and the time you spend on our site through the use of cookies and similar technologies.
**Contact us:** If you contact us through our site or directly, we may collect your name, email address, and any other information you choose to provide.
**Request our services:** If you request information or a quote for our services (solar panel installation, wind turbine maintenance, sustainable energy consulting, tree planting initiatives, carbon offsetting programs), we may collect your name, contact details, property information, and specific requirements.
**Subscribe to our newsletter:** If you subscribe to our newsletter, we will collect your email address.
**How We Use Your Information**
We use the information we collect for the following purposes:
**To provide and improve our services:** We use your information to process your requests, provide the services you have requested, and improve our site and services.
**To personalize your experience:** We may use your information to personalize your experience on our site, such as showing you content that is relevant to your interests.
**To communicate with you:** We may use your information to respond to your inquiries, provide updates about our services, and send you newsletters and other marketing communications, in compliance with applicable laws. You can opt-out of receiving marketing communications at any time.
**For research and analysis:** We may use your information for research and analysis purposes to improve our understanding of our customers and our business.
**To comply with legal obligations:** We may use your information to comply with applicable laws and regulations.
**Legal Basis for Processing**
We process your personal data based on one or more of the following legal bases:
**Your consent:** We may process your data if you have given us your consent to do so for a specific purpose (e.g., to send you marketing emails). You have the right to withdraw your consent at any time.
**Performance of a contract:** We may process your data if it is necessary to perform a contract with you (e.g., to provide you with the services you have requested).
**Legitimate interests:** We may process your data if we have a legitimate interest in doing so, and our interests are not overridden by your rights and freedoms. These legitimate interests include improving our services, marketing our services, and protecting our business.
**Compliance with legal obligations:** We may process your data if it is necessary for us to comply with a legal obligation.
**How We Share Your Information**
We may share your information with the following categories of recipients:
**Service providers:** We may share your information with third-party service providers who help us operate our business, such as website hosting providers, payment processors, and email marketing providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
**Business partners:** We may share your information with business partners who offer products or services that may be of interest to you.
**Legal authorities:** We may disclose your information to legal authorities if required by law or legal process.
**Affiliates:** We may share your information with our affiliates.
**International Data Transfers**
Your information may be transferred to and processed in countries outside of the UAE, which may have different data protection laws than the UAE. We will take steps to ensure that your information is adequately protected when it is transferred internationally.
**Your Rights**
You have the following rights with respect to your personal data:
**The right to access:** You have the right to request access to the personal data we hold about you.
**The right to rectification:** You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
**The right to erasure:** You have the right to request that we erase your personal data.
**The right to restriction of processing:** You have the right to request that we restrict the processing of your personal data.
**The right to data portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
**The right to object:** You have the right to object to the processing of your personal data.
**The right to withdraw consent:** If we are processing your data based on your consent, you have the right to withdraw your consent at any time.
**The right to lodge a complaint:** You have the right to lodge a complaint with a data protection authority.
To exercise your rights, please contact us at the address below.
**Data Security**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
**Data Retention**
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
**Cookies and Similar Technologies**
We use cookies and similar technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings.
**Links to Other Websites**
Our site may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of all websites you visit.
**Children's Privacy**
Our site is not intended for children under the age of 16. We do not knowingly collect personal data from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site.
**Contact Us**
If you have any questions about this Privacy Policy, please contact us at:
Al Fajer Green Solutions
17 Sheikh Zayed Road,
Floor 22,
Dubai,
Dubai, 12345
UAE
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